Help Center
Order Information
Once your order has been shipped, you'll receive a shipping confirmation email which includes a tracking number from USPS. You can enter the tracking number directly on USPS's website or right here to check your order status.
If you haven't received any shipping confirmation email and it's been more than 10 days since you placed the order, please contact us. Don't forget to include your order number. Once we have that information, we’ll get back to you ASAP with more details on your package status.
If you haven't received any shipping confirmation email and it's been more than 10 days since you placed the order, please contact us. Don't forget to include your order number. Once we have that information, we’ll get back to you ASAP with more details on your package status.
If you place your order by 12pm, it will be shipped on the same day. If you place your order after cutoff time, it will be shipped on the next business day.
Once shipped, your order arrive within 5 to 7 business days for the U.S. and 7 to 10 business days for the rest of the world.
Once shipped, your order arrive within 5 to 7 business days for the U.S. and 7 to 10 business days for the rest of the world.
Product Details
Our phone cases are meticulously shaped to provide with a significant level of protection without sacrificing style. All our models have been previously tested to offer a protection up to 8 feet.
No. For now, none of our iPhone cases are MageSafe® compatible. Our design team is currently working on implementing the feature to our different models.
Returns & Exchanges
All orders may be returned within 15 days after delivery (excluding promotional items).
To get a return claim started, please send us the following information here:
- Order number
- Date of order
- Reason for your return
Note: Once returned, your order will be refunded in your original form of payment. If the payment was made using credit / debit card, there might be a lead time required by Stripe (our credit card settlement service provider) to set up the credit transaction with your bank.
To get a return claim started, please send us the following information here:
- Order number
- Date of order
- Reason for your return
Note: Once returned, your order will be refunded in your original form of payment. If the payment was made using credit / debit card, there might be a lead time required by Stripe (our credit card settlement service provider) to set up the credit transaction with your bank.
All orders come with a 6-month warranty. Our products are manufactured and tested to the highest quality standards and our warranty covers defects in material or workmanship in new products.
To get an exchange claim started, please send us the following information here:
- Order number
- Date of order
- Reason for your exchange (+picture)
Note: This warranty extends to the original purchaser only and is non-transferable.
To get an exchange claim started, please send us the following information here:
- Order number
- Date of order
- Reason for your exchange (+picture)
Note: This warranty extends to the original purchaser only and is non-transferable.